General Terms and Conditions of Use

Acceptance of terms and contractual changes

Continued use of the platform following changes to the Terms and Conditions constitutes implicit acceptance of the new clauses. We reserve the right to update or modify this document at any time for legal, technical, or operational reasons. Each revision will be promptly published on this page with an indication of the effective date.

Eligibility requirements and account registration

Minimum age and legal capacity

Access to services is exclusively reserved for natural persons who are 18 years of age or older and possess full legal capacity according to Italian law. The creation of an account by minors is considered a serious breach of contract and will result in its immediate termination and account closure.

Accuracy of user information

The user is responsible for the truthfulness and accuracy of the data provided during registration. It is forbidden to create accounts using false identities or data belonging to third parties. Each individual may only have one account on the platform; the creation of multiple accounts is strictly prohibited.

User obligations and prohibited conduct

The user undertakes to use the platform in good faith and in compliance with the laws in force in Italy. It is strictly forbidden to:

  • Use automated software, bots or artificial intelligence systems to interact with technical services.
  • Exploit technical errors (bugs) or system vulnerabilities for personal gain.
  • Upload malicious content, viruses or attempt to compromise network security.
  • Use the platform for money laundering purposes or any other illegal activity.
  • Engage in harassing or abusive behavior towards other users or support staff.

Payments, fees and financial management

Where applicable, deposits and withdrawals of funds are subject to security and compliance checks. Financial transactions will be processed according to the technical timings indicated on the platform. The user is responsible for any fees applied by their banking institution. We reserve the right to withhold funds in case of suspected fraudulent activity until the necessary investigations are completed.

Risk disclosure and technical results

The user acknowledges that the use of services related to digital entertainment involves an intrinsic risk of financial loss. The results of technical interactions are determined by certified random generation algorithms and there is no guarantee of a positive outcome or economic profit. Participation is at the sole risk and peril of the user, who declares to be aware of the associated probabilities.

Intellectual property rights

All content on Casino Sanremo, including texts, graphics, logos, icons, images, audio clips and software, are the property of the operator or its licensors and are protected by Italian and international copyright and intellectual property laws. Reproduction, distribution or modification of such materials without explicit written authorization is prohibited.

Links to third parties and external services

The platform may contain links to websites operated by third parties. We have no control over such sites and assume no responsibility for the content, privacy policies or business practices of third parties. Access to external links is at the user's sole discretion and risk.

Limitation of liability and exclusion clauses

To the maximum extent permitted by Italian laws, the operator will not be liable for indirect, incidental or consequential damages arising from the use or inability to use the platform. The service is provided "as is" and "as available", without guarantees of absolute continuity in case of global technical interruptions or extraordinary maintenance.

Account suspension and termination

We reserve the right to suspend or close the user's account, without notice, in case of violation of these Terms and Conditions, suspicious activities or requests from judicial authorities in Italy. The user can request the closure of their account at any time by contacting support.

Applicable law and competent jurisdiction

These Terms and Conditions are governed by the laws of the Italian Republic. For any dispute arising from the interpretation or execution of this contract, the forum established by the consumer protection regulations in force will have exclusive jurisdiction.

Contacts and customer support

For legal communications, complaints or technical assistance, our contact details are:

  • Address: Corso degli Inglesi, 18, 18038 Sanremo IM, Italy.
  • Phone: +39 0184 5951
  • Email: [email protected]
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